About Me
The engineer behind
the automation
I'm Justin — an IT professional with 4+ years in system administration and infrastructure who pivoted into AI automation because I kept seeing the same problem: brilliant teams drowning in repetitive work.
With degrees in Electronics Engineering and Mechatronics Technology, plus enterprise infrastructure experience, I bring a hardware-meets-software perspective that most automation specialists don't have.
4+
Years in Tech
2
Engineering Degrees
6
Cloud Certifications
50+
Automations Built
What I Offer
Services
End-to-end automation and AI solutions — from a single workflow to a fully integrated system across your entire business stack.
AI Workflow Automation
Design and build intelligent workflows using n8n, Zapier, and Make to automate repetitive business processes and reduce manual work.
AI Chatbots & AI Agents
Develop AI-powered chatbots and autonomous agents handling customer inquiries, lead qualification, and knowledge base interactions 24/7.
CRM & Sales Automation
Automate lead management, follow-ups, onboarding, pipeline tracking, and customer engagement across CRM platforms and business systems.
API Integrations & Webhooks
Connect platforms and third-party services through APIs and webhook-based automations for seamless data sync and real-time processing.
Lead Generation & Enrichment
Build automated lead capture and enrichment systems that gather, qualify, score, and route leads using AI and external data sources.
Email & Marketing Automation
Create automated email campaigns, personalized outreach systems, nurture sequences, and AI-assisted marketing workflows.
Content Automation
Develop AI-powered content pipelines that generate blogs, captions, transcripts, social media posts, and short-form videos at scale.
Document & Data Processing
Automate document handling, file organization, report generation, data extraction, and database sync using AI-driven workflows.
Appointment Setting & Scheduling
Implement automated booking systems with scheduling, reminders, cancellations, and calendar sync to streamline customer interactions.
Business Process Optimization
Analyze operational workflows and design custom automation solutions that improve efficiency, reduce bottlenecks, and support growth.
AI Proposal & Reporting Systems
Build AI-powered systems that generate proposals, presentations, reports, and structured business documents from raw data or transcripts.
Cloud-Based Automation Solutions
Deploy and manage automation workflows in cloud environments using scalable infrastructure and secure integrations across platforms.
How I Work
My approach
A structured, low-risk methodology focused on understanding the business first — before introducing automation or AI.
01
Analyze & Understand
Clarity before automation
- Map business goals, workflows, constraints, and what success looks like
- Inventory current systems: CRMs, communication channels, databases, internal platforms
- Review processes end-to-end to identify inefficiencies, bottlenecks, and repetitive tasks
- Determine what should be automated — and what should remain human-driven
02
Architect & Develop
Purpose-driven solutions, not generic automation
- Prioritize based on impact, complexity, and return on investment
- Design tailored automation workflows and AI systems that fit the existing ecosystem
- Implement solutions using appropriate tools — flexible and scalable by design
- Test using real-world scenarios and data to validate accuracy, reliability, and performance
- Document logic and decisions clearly for transparency and long-term maintainability
03
Deploy & Refine
Automation as an evolving system
- Deploy with defined success metrics, monitoring mechanisms, and fallback strategies
- Track performance and gather feedback from users and stakeholders
- Quickly address issues and optimize based on real usage patterns
- Continuously improve prompts, logic, and integrations as the business evolves
- Treat automation as an ongoing process — not a one-time build
Core Principle
“I don't just build automations — I design systems that integrate seamlessly into operations, reduce manual effort, and continuously improve over time.”
Skills and Certificates
Technical toolkit
Cloud & Infrastructure
AWS (EC2, S3, VPC, IAM)
Azure (VNet, Entra ID, CLI)
Google Cloud (GKE, Cloud Run)
Windows Server
Linux (RHEL 8/9)
Terraform
Ansible
Docker
Jenkins
DynatraceAutomation Platforms
n8n
Zapier
Make (Integromat)
Go HighLevelWebhooks & APIsAI Models & LLMs
OpenAI
Gemini
Claude Code
Vertex AI
OpenRouter
PerplexityApps & Integrations
Notion
Xero
Airtable
Slack
Vapi
ElevenLabs
Speechma
Freepik
Luma
ViralSky
Gamma
OpenClaw
SkySnailScripting & Tools
PowerShell
Bash
Python
VS Code
Google WorkspaceCertifications
Azure Administrator Associate
Microsoft
Feb 2024
Azure Fundamentals
Microsoft
Feb 2023
AWS Cloud Practitioner
Amazon Web Services
Mar 2024
AWS Solutions Architect Associate
Amazon Web Services
Dec 2024
OCI AI Foundations Associate
Oracle
Oct 2023
OCI Foundations Associate
Oracle
Sep 2023
ITIL 4® Foundation
PeopleCert
Jul 2023
n8n Automation Certificate
n8n
2025
Zapier Automation Certificate
Zapier
2025
Make.com Automation Certificate
Make.com
2025
Projects
Automations built
Facebook Page AI Chatter
AI-powered chatbot that autonomously responds to inquiries based on a knowledge base, with multilingual real-time translation.
Facebook & YouTube Shorts Creator
Automated content pipeline that generates short-form videos via Google Vertex AI and publishes directly to YouTube and Facebook.
AI Proposal Agent
Analyzes call transcripts for sales context and auto-generates client-ready PowerPoint proposals tracked in Google Sheets.
AI Appointment Setter
Fully autonomous appointment system — handles bookings, updates, cancellations, Airtable sync, and confirmation emails.
Xero–Asana Report Automation
Triggers on Asana task completion, pulls Xero transaction data, formats it into CSV, and uploads — eliminating manual extraction.
AI Email Attachment Processor
Monitors Gmail for attachments, uses AI to analyze content, auto-names files, stores in Drive, logs metadata in Sheets.
AI Content Repurposing Pipeline
Converts audio/video into transcripts, generates blog posts, and creates LinkedIn + Instagram content — fully automated.
Asana CRM Lead Automation
Manages the full lead lifecycle — intake to post-sale. Automates tasks, follow-ups, quotes, onboarding, and recommendations.
AI Lead Qualification & Enrichment
Captures leads via webhook, enriches and scores them, notifies the sales team, and generates personalized outreach emails.
Contact
Let's build
something
together
Whether you have a specific automation in mind or just want to explore what's possible — pick a time that works for you and let's talk.
Upwork
WhatsAppJustin Mark Valdez · AI Automation Specialist
jmvautomates.tech